Refund Policy

Return Policy

At RC Street Wars, we strive to provide the best products and services to our valued customers. Due to the nature of the RC hobby and the intended use of our products, all sales are final.

 We do not offer returns or exchanges. However, we understand that issues may arise, and defective items will be subject to replacement or refund upon review. Please read our return policy below:

Defective Items

  1. Eligibility: Only items that are found to be defective will be eligible for a replacement or refund.
  2. Review Process: Once we receive your returned item, our team will inspect and review the product to determine if it meets the criteria for a defective item.
  3. Approval or Rejection: You will be notified of the approval or rejection of your refund within seven business days after we have received and reviewed the returned item.
  4. Processing Refunds: If approved, your refund will be processed within seven business days.

Return Shipping

  1. Trackable Shipping Service: When returning items, please use a trackable shipping service or purchase shipping insurance to ensure the safe delivery of your product.
  2. Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  3. Deduction of Return Shipping Cost: If you receive a refund for a reason other than a defective item, the cost of return shipping will be deducted from your refund.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please contact our customer service team at [email protected]

Thank you for choosing RC Street Wars for your RC hobby needs!